Refund policy

🛍️ Return Policy

• Return Period: You can request a return within 7 days of receiving your order.

• Eligibility:

  • Items must be unused, unwashed, and in original packaging with all tags intact.

  • Custom-made or discounted items are not eligible for return unless damaged.

• Return Approval:

  • All return requests must be approved by our support team. Email us at support@prishastyles.in with your order ID and reason for return.

  • 🔄 Exchange Policy

    • Exchanges are allowed for size-related issues or if you receive a damaged or incorrect product.

    • The request must be made within 7 days of delivery.

    • We offer one free exchange per order.

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    💸 Refund Policy

    • Refunds will be processed once we receive and inspect the returned item.

    • Refunds will be made to the original payment method used (via Razorpay).

    • Refunds may take 5–7 business days to reflect in your account after approval.

    • Shipping charges (if any) are non-refundable.

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    ❗ Non-Returnable Items

    • Items marked Final Sale

    • Custom stitched or altered garments

    • Personal hygiene items (if applicable)

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    📦 How to Initiate a Return or Exchange?

    1. Email us at info@prishastyles.com with:

       • Order ID

       • Product name

       • Reason for return

       • Clear product images (if damaged/defective)

    2. Our team will respond within 24–48 hours with next steps.

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    🛡️ Payments & Refunds via Razorpay

    • We use Razorpay as our secure payment gateway.

    • All refunds for prepaid orders (UPI, Card, Netbanking) will be initiated via Razorpay and will reflect back in your original payment method.

    • COD orders, if eligible for refund, will be processed via UPI or bank transfer.

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    📩 Contact Us

    For any return, refund, or order support, reach out to us at:
    📧 Email: info@prishastyles.com
    📞 WhatsApp/Phone: +91-9690517749